FAQs

You've got questions, we've got answers.

What is a jova smoothie kit?

JOVA carefully curated the dry ingredients that make up each smoothie kit to optimize nutrition and flavor. Each kit contains ingredients like oats, nuts, seeds, collagen protein, and rich natural flavors. Just pour the entire pack in your blender, add a frozen banana and 1 cup of your preferred milk, blend & enjoy!

Are JOVA smoothie kits Non-GMO?

Yes, all three flavors of JOVA smoothies are crafted with care using only Non-GMO ingredients. We prioritize quality ingredients so you sip only the good stuff.

Are JOVA smoothies a meal replacement?

JOVA smoothie kits were designed to be a full meal replacement. They're crafted with the right amount and balance of macronutrients and whole ingredients to keep you full for up to 5 hours.

Are there any artificial preservatives in your smoothie kits?

All JOVA smoothie kits are free from artificial preservatives which means you're consuming only the freshest whole ingredients every time. Because we formulate our smoothie kits without preservatives, they do have a shelf life which can be found on the back of every pouch.

Are your smoothie kits suitable for people with food allergies?

JOVA smoothies are made with ingredients suitable for those with a dairy allergy or gluten sensitivity. We use gluten-free oats in each of our formulations. JOVA smoothie kits are not suitable for those with a tree nut or peanut allergy.

How do I make JOVA?

Making a JOVA smoothie is super easy. Simply pour the entire pack into your blender. Add a cup of your preferred milk and a banana (pro-tip, freeze the banana for a milkshake-like consistency). Then blend for a tasty complete meal in under 2 minutes. Cheers!

Are there any artificial preservatives in your smoothie kits?

All JOVA smoothie kits are free from artificial preservatives which means you're consuming only the freshest whole ingredients every time. Because we formulate our smoothie kits without preservatives, they do have a shelf life which can be found on the back of every pouch.

Do I need to refrigerate my JOVA?

Nope! JOVA smoothie kits are shelf stable so they do not require any freezing or refrigeration until after they are prepared. Store your JOVA packs in a cool, dry place like your pantry, or the desk drawer in your office — we won't judge.

Can I customize my JOVA?

We believe wellness is not one-size-fits all - and neither are tastebuds. That's why we designed our JOVA smoothies to be highly customizable. Choose your preferred milk, add in some berries or some spices for that extra something.

What type of liquid should I use to blend the smoothies?

For optimal nutrition, we recommend using your favorite milk — oat milk, almond milk or skim milk are some of our favorites.

Can I make JOVA without a blender?

In order to prepare a JOVA smoothie kit, you will need a blender, your choice of milk, and a banana. Add all items to the blender (with ice if you prefer a chillier smoothie), blend for 2 min and enjoy!

How do I subscribe for regular smoothie deliveries?

You can opt into our Subscribe & Save plan at any time via our Shop page. Subscribe & Save allows you to get the very best price and automatically ships your order to you at your desired pace, so you'll never be without your favorite JOVA smoothies!

Where can I purchase your smoothie kits?

JOVA smoothie kits are currently only available on our website www.livejova.com, however we are always expanding. Send us a message at hi@livejova.com and tell us where you'd like to see JOVA next!

Can I find your smoothie kits in local stores?

JOVA smoothie kits are currently only available on our website www.livejova.com , however we are always expanding! Check out our where to buy page for the latest locations.

Do you offer international delivery for your smoothie kits?

At this time, JOVA only offers shipping to regions within the United States.

What do I do if my smoothie kit is missing items upon delivery?

If your smoothie kit order is missing items, please reach out to our customer success team at hi@livejova.com.

What happens if my smoothie kit is damaged during delivery?

At JOVA, we pride ourselves on giving you the highest quality product and customer service. If your smoothie kit is damaged during delivery, please reach out to our customer success team at hI@livejova.com.

How do I cancel my subscription?

By opting into our Subscribe & Save plan you are getting the very best price for our smoothie kits. That said, if you changed your mind and would like to cancel your subscription, you can do so on your account page. If you have any additional questions, please reach out to customer service at hi@livejova.com

How can I contact customer support for any issues or inquiries?

Your satisfaction and safety matter so much to us. We also just love to hear from you. To reach a member of our team, please send an email to hi@livejova.com.